FAQ

FAQ

  • How long does shipping take?

    Shipping is approximately 2-3 weeks depending on region

  • How do I get paid?

    You can choose to get paid from stripe or directly to your bank account. 

  • How can I track my analytics?

    You can track your analytic and sales thorough your seller dashboard 

  • Is there a monthly fee?

    No monthly fee 

  • How do I upload a new design?

    You can upload a new design through your seller dashboard. Our team will review it for submission.

    Print file requirements

    • JPG, PNG and SVG file types supported
    • Maximum 100 MiB (JPG, PNG) or 20 MiB (SVG)
    • Print area size (300 DPI)
    • Maximum resolution 30000 x 30000 px

     

     

    This can take up to 6 business days. 

  • What happens when someone buys my product?

    Our team will Produce and ship your product to your customer and you will be paid the profit. 

    For example if your product is $100, 7.9% is the transaction fee paid to artality which is $7.9, from the 92.1 the shipping and product is paid for lets say its $50, The remanned amount is $42. This would be profit. This will be added into your seller dashboard account. 

  • How much does this canvas cost to ship?

    Shipping depends on your Product and location. To see the full list click here 

  • How much is the cost for production for this canvas?

    For details about the cost for production for each canvas size click here.

  • How do I login to my seller account?

    Click here to login into your seller account. 

  • Have more questions?

    Contact us as support@artality.co

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